This way, you'll be notified via email once any updates are available. As my colleagues stated above, our engineering team is still working to get this resolved.įor now, to add you to the list of affected users, I suggest contacting our customer support team. Hey there, understand how useful it is to be able to see the balance of Paid Time Off (PTO) in QuickBooks Workforce. Don't hesitate to leave a comment below if you have any other questions about the PTO. I appreciate your patience as we work through this. You may also visit the QuickBooks Blog website to stay updated with the latest QuickBooks news and updates.įor additional reference, you can check this article: QuickBooks Workforce: Company View. In order to route you to the correct support expert, we need to know what type of question you have.You can also press F1 on your keyboard to bring up the same Help Panel.Select QuickBooks Desktop Help from the Help menu.Here's how to contact our customer support: This way, you’ll be notified of any updates on the progress of the investigation via email. I also suggest reaching out to our Customer Care Team to add your account to the list of affected users. You have the option to Download the payslip, so you can now view the YTD and the available credits/accruals. Our engineers are currently investigating and working on an immediate fix.įor the meantime, I have a workaround for you to try so you'll be able to view this information on your end. Currently, this is an on-going product enhancement in QuickBooks Workforce. I understand the importance of being able to see the balance of Paid Time on the webpage. Feel free to leave a comment below.Hi, me to step in and help provide some additional update about the Paid Time Off (PTO). I'll be here if you have other questions about managing paychecks in QuickBooks Online. If you run into an error while printing paystubs, check out this link for fixes: Troubleshoot printing paychecks, pay stubs, and forms. A preview of the paycheck or pay stub opens. You can select Filter▼ to change the Date range or Employee.
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